Policies

PluginPie is developed and licensed by Daniel Robinson, a sole proprietor operating under the Yamp brand in New York, United States.

Payments and Refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

PluginPie provides a free demo so you can evaluate it before purchasing. Except where required by applicable law or Paddle's Refund Policy, PluginPie is generally non-refundable once it has been delivered or used. Refund eligibility is determined in accordance with Paddle's Refund Policy. Refund requests may be submitted through Paddle buyer support.

If a purchase is refunded, reversed, charged back, or determined to be fraudulent, the right to use the associated license ends and no additional activations will be issued.

Privacy

You do not need to create a password or account to use or purchase PluginPie. When you purchase PluginPie, we receive your email address and basic transaction information from Paddle. We use this information to deliver, manage, and help you recover your license. Paddle handles your payment details; We do not receive or store your complete card or bank account information.

When you activate PluginPie, we receive information needed to identify the installation, such as a device code, device name, operating system, and activation date. We use this information to manage the three-device limit, provide support, and prevent fraud or license abuse. We may also process basic technical, security, and connection information, such as IP address and request metadata when you use our website or activation service.

Paddle processes purchase and payment information under Paddle's Privacy Notice. Cloudflare hosts our website, activation service, and licensing records. We may use an email provider to send purchase, activation, recovery, and essential service messages. We share information with these providers only as reasonably necessary to provide the applicable services.

We keep purchase, license, and activation records for as long as reasonably necessary to provide and recover perpetual licenses, prevent fraud, meet legal and accounting requirements, and resolve disputes. Temporary authentication and incomplete activation requests are removed when they are no longer needed.

We do not sell your personal information or use it for advertising. Depending on where you live, you may have rights concerning your personal information, including access, correction, deletion, restriction, portability, or objection. To make a request, contact support@yampmusic.com. We may retain information when required by law or when necessary to maintain a license, prevent fraud, or resolve a dispute.

Cookies

We use cookies only when needed to operate the website, activation portal, and security features. Paddle Checkout may use its own cookies under Paddle's Privacy Notice.

Software License Terms

The free PluginPie download includes a limited demo. Purchasing PluginPie grants you a perpetual, non-exclusive, non-transferable license to use the purchased version and any future PluginPie updates we release on up to three computers that you own or primarily control. A perpetual license does not guarantee that updates will continue indefinitely or that PluginPie will remain compatible with future operating systems, DAWs, plug-ins, or hardware.

Online activation transmits a device identifier to the PluginPie licensing service. For offline devices, you may manually transfer an activation request to an internet-connected device to obtain a signed activation file. Once activated, PluginPie can verify the license locally without an internet connection. Significant hardware changes may count as a new device activation; contact support@yampmusic.com for support.

You may not share, sell, rent, sublicense, publish, or redistribute PluginPie or its license. Future PluginPie updates that we release are included at no additional charge. Continued development and support are provided on a reasonable-efforts basis and are not guaranteed indefinitely. PluginPie depends on third-party operating systems, DAWs, plug-ins, and APIs that may change outside our control.

Warranty and Liability

To the extent permitted by law, PluginPie is provided “as is” without warranties beyond those that cannot legally be excluded. We are not responsible for indirect or consequential losses, lost work, or failures caused by third-party software or unsupported configurations. Our total liability relating to PluginPie will not exceed the amount you paid for it. Nothing in these policies limits mandatory consumer rights or liability that cannot legally be limited.

General

These Software License Terms are governed by the laws of New York, excluding its conflict-of-law rules, while preserving any mandatory consumer rights that apply where you live. Purchases made through Paddle are also subject to Paddle's applicable Buyer Terms and Refund Policy. We may update these policies when PluginPie, our providers, or legal requirements change. Changes to the Software License Terms will not retroactively reduce rights already granted under a completed purchase except where required by law. We may update our privacy practices and other policies as our services, providers, or legal obligations change.

Contact

For technical support, license assistance, billing or refund questions, privacy requests, security reports, or other inquiries, contact support@yampmusic.com or call +1 (315) 415-3744.

For purchase, payment, receipt, or refund assistance, you may also contact Paddle buyer support.